Handling WhatsApp chats all day can be hard. Messages get lost. Leads go cold. ManyContacts solves that. It turns your WhatsApp into a smart, shared CRM. No more chaos—just clear, simple tools for support and sales.
Key Features
Shared Team Inbox
All messages in one place. Your whole team can reply, assign chats, and add notes. No missed messages or confusion—everyone stays in sync.
Drag-and-Drop Sales Funnel
Track leads like a pro. Move chats through stages with a quick drag. It’s easy to see where each lead is and what to do next.
Smart Auto-Replies
Save time with built-in AI. It answers common questions fast. Your team stays free for more important tasks.
Up to 300 Agents on One Number
Big team? No problem. You can add hundreds of agents to one WhatsApp account. Everyone works together without overlap.
Organize with Tags and Notes
Add tags to sort chats. Leave notes so teammates know what’s going on. You can even schedule messages to follow up later.
Instagram Inbox Included
Manage both WhatsApp and Instagram DMs in one view. Less switching, more doing.
Use Cases
- Customer Support
Reply fast, assign chats, and leave notes. Your team will handle more tickets with less stress. - Sales Teams
Track every lead in a clear funnel. Use quick replies, templates, and reminders to close more deals. - Small Businesses
Even a two-person team can feel like a big company. Stay organized and professional with zero tech hassle. - Remote Teams
Work across time zones? Use internal chat, auto-assign, and shared notes to stay on track—no matter where you are.
Pros and Cons
| ✅ Pros | ❌ Cons |
|---|---|
| Simple setup, no coding | WhatsApp API needs upgrade |
| One-time payment | Only 2 agents in base deal |
| Great for support and sales | No advanced stats without plan |
| AI replies and chat tags | – |
Hands-On Experience / My Honest Opinion
I gave ManyContacts a try, and it worked great right away. Setup was fast. I didn’t need help or a guide. The shared inbox made it easy for my team to handle chats without stepping on each other.
The funnel view is my favorite part. I could move chats through steps and see which leads were hot. Auto-replies helped cut down our response time. It’s not perfect—some features need a monthly plan—but for $49, it’s a steal.
