Getting customer reviews can be a headache. More Good Reviews solves this by automating review requests via email or SMS. It helps businesses collect feedback, build social proof, and improve their online reputation effortlessly.
Key Features
Automated Review Requests
More Good Reviews sends review requests automatically after a purchase or signup. Customers are guided to a landing page to leave feedback on sites like Google, Yelp, Trustpilot, or industry-specific platforms.
Customizable Email Templates
You can fully customize email templates with your logo, theme color, and messaging. This ensures your outreach feels personal and professional every time.
SMS Outreach Integration
With a Twilio account, you can send review requests via SMS. This reaches customers who may miss email messages, increasing the chance of getting feedback.
Hosted Review Pages
The platform provides hosted review pages, kiosks with QR codes, and a showcase page to display your reviews. This makes collecting and sharing feedback simple and visually appealing.
AI-Powered Summaries
Reviews are automatically summarized and tagged using AI. This helps you quickly understand customer sentiment without reading every single comment.
Use Cases
- Consultants & Freelancers: Easily gather testimonials to showcase expertise and attract new clients. A few automated requests can boost credibility and online presence.
- Marketing Agencies: Manage multiple client projects with unlimited team members. Agency white-label options allow branding customization for clients.
- E-commerce Stores: Collect product reviews automatically to build social proof and improve sales. Follow-up reminders encourage more responses.
- Local Businesses: Encourage customers to leave reviews on Google, Yelp, or Facebook. The hosted pages and QR codes simplify in-person review collection.
Pros and Cons
| Pros | Cons |
|---|---|
| Automates review requests via email and SMS | Limited integrations without advanced plans |
| Customizable templates and branding | Requires Twilio for SMS |
| Hosted review and kiosk pages for easy collection | – |
| AI summaries save time analyzing feedback | – |
Hands-on Experience / My Honest Opinion
I’ve used More Good Reviews for a client project, and it truly streamlines the feedback process. Setting up email templates was straightforward, and the reminders increased response rates noticeably. The ability to collect reviews on multiple platforms at once saved hours of manual outreach. If you want to grow your reputation and social proof without spending all day chasing reviews, this tool is worth it. For agencies, the white-label features add extra value. My only caution: ensure your SMS setup via Twilio is ready, or that part won’t work.
